Shipping Policy
At Arham packaging , we aim to make your shopping experience simple, reliable, and convenient. This Shipping & Delivery Policy explains how your orders are processed and delivered.
1. Order Processing
Orders are generally processed after successful payment confirmation.
Orders are usually dispatched within [1–3 business days], subject to product availability, order verification, and other operational requirements.
Orders placed on Sundays or public holidays may be processed on the next business day.
2. Delivery Time
Once dispatched, orders are generally delivered within approximately [3–7 business days] depending on the delivery location and logistics partner.
Delivery timelines may vary for remote locations, high-demand periods, public holidays, weather conditions, or circumstances beyond our control.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is placed.
Shipping charges may vary depending on:
- Order value
- Product weight or dimensions
- Delivery location
- Promotional offers
- Applicable shipping arrangements
4. Order Tracking
Once your order has been dispatched, tracking information may be shared with you through your registered email address, mobile number, or other available communication channels.
You can use the tracking details provided by our logistics partner to monitor your shipment.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
We are not responsible for delays or failed deliveries caused by:
- Incorrect or incomplete address
- Incorrect phone number
- Customer unavailability
- Refusal to accept the shipment
- Inability of the courier to access the delivery location
6. Delayed Deliveries
While we work with reliable logistics partners, delivery delays can occasionally occur due to circumstances beyond our control.
These may include:
- Weather conditions
- Transportation disruptions
- Natural events
- Public holidays
- High order volumes
- Regional restrictions
- Courier operational issues
If your order is significantly delayed, please contact our customer support team.
7. Damaged Packages
If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible.
Where appropriate, we may request photographs, videos, packaging details, or other information to investigate the issue.
8. Undelivered or Returned Orders
If a shipment is returned to us because of an incorrect address, repeated delivery failure, refusal to accept the shipment, or other customer-related reasons, additional shipping charges may apply for re-dispatch.
Any refund, replacement, or re-shipping will be handled according to our applicable policies.